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Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration NetEye Cluster on Microsoft Azure NetEye Cluster on AWS Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.31 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary

Automatic Inventory Collection

Automatic inventory collection allows the platform to build and maintain an up-to-date list of assets without requiring manual registration.

This is achieved using the GLPI Agent (installed on Satellite or on a client/server host) and built-in discovery mechanisms, which scan the environment, identify devices, and collect relevant technical information.

The functionality supports:

  • Discovery of devices present in the network

  • Collection of detailed asset information

  • Continuous synchronization of inventory data

Discovery Methods

Automatic inventory collection relies on two main discovery approaches:

  • SNMP-based network discovery

  • Virtual environment discovery (VMware)

These methods allow coverage of both physical infrastructure and virtualized environments.

SNMP Network Discovery

SNMP discovery is used to identify devices available within the network. A network discovery task scans IP ranges and detects reachable devices using SNMP.

This allows identification of infrastructure components such as:

  • Network printers

  • Switches

  • Routers

  • Other SNMP-enabled devices

The result of this process is a list of detected devices, which are then added to the asset inventory as known assets.

SNMP Network Inventory

Once devices are discovered and added to the inventory, additional information can be collected from them.

A network inventory task retrieves detailed data from SNMP-enabled devices already known to the system.

This includes:

  • Device type and model

  • Network interfaces

  • Configuration-related information (depending on device capabilities)

As a requirement, the device must already exist in the asset list, and valid SNMP credentials must be provided.

This step enriches the asset data and provides a more complete view of network devices.

VMware Environment Discovery

For virtualized environments, inventory collection is performed using VMware APIs.

The system can connect to a VMware vCenter instance and retrieve information about the virtual infrastructure.

This includes:

  • ESXi hosts managed by vCenter

  • Virtual machines deployed in the environment

  • Configuration of the VMware infrastructure

This method provides visibility into virtual infrastructure and virtual machines, while detailed guest-level inventory typically still requires an agent inside the VM.

Resulting Asset Visibility

By combining these discovery and inventory methods, the platform enables:

  • Identification of virtual infrastructure components

  • Collection of installed software and system information, granted the Agent is installed

  • Automated updates of asset data through repeated scans and agent communication

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