User Guide Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO NetEye.Cloud Strategy Monitoring Asset Management SOC System Administrator SOC Attacker Centric Cyber Threat Intelligence - SATAYO NetEye Update & Upgrade Backup and Restore How To NetEye Extension Packs Troubleshooting Security Policy Glossary
module icon Asset Management
Asset Management in Neteye.Cloud Automatic Inventory Collection Software & License Management Contract & Supplier Management Change & Lifecycle Management
NetEye.Cloud Strategy Monitoring Asset Management SOC System Administrator SOC Attacker Centric Cyber Threat Intelligence - SATAYO Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Backup and Restore Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Advanced Configuration Roles Single Page Application in NetEye Module Permissions and Single Sign On Within NetEye Importing User Federation Groups inside another Group Importing OIDC IdP Groups inside another Group Resources Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status Integration with Elasticsearch VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Grafana The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis Audit Log Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Nodes RDP Client Building Tools Editor: Interface Overview Editor: Script Building Editor: Managing Scripts Designer: Interface Overview Designer: Interface Options Designer: Component Tree Selector: Interface Overview Test Case Management Dashboard Use Cases Overview Architecture Authorization Kibana Elasticsearch Cluster Elasticsearch Configuration Replicas on a Single Node Elasticsearch Performance tuning Overview Enabling El Proxy Sending custom logs to El Proxy Configuration files Commands Elasticsearch Templates and Retentions El Proxy DLQ Blockchain Verification Handling Blockchain Corruptions El Proxy Metrics El Proxy Security El Proxy REST Endpoints Agents Logstash Rsyslog Elastic APM Elastic RUM Elastic XDR Overview Authorization in the Command Orchestrator Module Configuring CLI Commands Executing Commands Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page Overview Customers Availability Event Adjustment Outages Resource Advanced Topics Introduction The Intelligence We Produce Mitre Attack Coverage Getting Started Settings SATAYO Items Intelligence Requirements Managed Service Request Form FAQ Changelog SATAYO Community NetEye.Cloud as a SaaS solution Accessing NetEye.Cloud Monitoring with NetEye.Cloud Monitoring Environment Business Service Monitoring VMD Asset Management in Neteye.Cloud Automatic Inventory Collection Software & License Management Contract & Supplier Management Change & Lifecycle Management SOC System Administrator (AdS) Access to NetEye and Elastic Elastic Dashboards Elastic Discover Elastic Alerts Elastic Rules Introduction to SOC Attacker Centric Service Description NetEye SIEM About SATAYO Threat Intelligence and Security Operations How SATAYO works MITRE ATT&CK Coverage SATAYO Findings SaaS & Managed Mode Before you start Update Procedure Single Node Upgrade from 4.48 to 4.49 Cluster Upgrade from 4.48 to 4.49 Satellite Upgrade from 4.48 to 4.49 DPO machine Upgrade from 4.48 to 4.49 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Backup and Restore Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration NetEye Cluster on Microsoft Azure NetEye Cluster on AWS Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.31 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary

Asset Management in Neteye.Cloud

Assets & IT Service Management is a functional module of the NetEye.Cloud platform.

It provides a centralized view of IT assets as part of an infrastructure observability approach. This allows you to maintain visibility over your organizations’ infrastructure components, understand where assets are used, and relate them to services, security controls, and compliance requirements.

Asset Management is used to track IT and office equipment across the organization, supporting operational awareness and infrastructure understanding in a single consolidated system.

GLPI Integration

The Asset Management service is based on GLPI, a web application designed for IT asset and service management.

GLPI provides capabilities for:

  • Hardware inventory management

  • Software inventory and tracking

  • Centralized IT asset organization

  • IT service and user support processes

As a cloud-delivered service, GLPI is accessed through the Neteye.Cloud platform and does not require local installation or system maintenance by the customer.

Asset Inventory

GLPI allows organizations to maintain a structured inventory of IT assets used within their environment. This includes servers, workstations, network equipment, and other infrastructure components.

Assets can be:

  • Registered manually

  • Collected automatically via inventory mechanisms

  • Continuously synchronized from managed devices

This ensures that the asset database remains up to date and reflects the actual state of the infrastructure.

GLPI Agent

Asset information within the platform can be collected from managed devices using the GLPI Agent.

The GLPI Agent is a lightweight component installed on endpoints such as workstations, servers, or other managed infrastructure devices. It gathers technical information about the system and its software and securely sends this information to the GLPI platform, where it becomes part of the centralized asset inventory.

In internal network environments, agents typically communicate with the GLPI server through the local network.

However, for devices located outside the internal network, communication can be established through a satellite endpoint. In this model:

  • The agent connects to a Satellite endpoint exposed externally

  • Communication uses HTTPS over port 443/TCP

  • Each Satellite is identified by a fully qualified domain name (FQDN)

  • Secure communication is ensured using a public certificate provided by Wuerth-IT Italy with Satellite configuration

This architecture allows devices to report asset information to the platform regardless of their physical location, while maintaining secure connectivity to the Cloud environment.

To ensure reliable operation, organizations should verify that managed devices are able to reach the Satellite endpoint from their network environments.

Cloud Deployment Characteristics

When delivered through NetEye.Cloud, Asset Management operates as a fully managed service. The underlying GLPI platform, including infrastructure, updates, and maintenance activities, is handled at the service level.

This removes the need for you to manage installation, upgrades, or infrastructure components such as servers and databases.

The Cloud deployment also provides a consistent operational model across environments, consolidating asset data from both internal and remote devices into a single managed platform. This simplifies asset visibility in distributed infrastructures and avoids the need for separate GLPI installations or custom synchronization setups.

Blog Online Demo Training
Contact Us
© 2026, Würth IT Italy s.r.l.
VAT ID 01054690217
Privacy Cookies