User Guide

Cluster Upgrade from 4.26 to 4.27

This guide will lead you through the steps specific for upgrading a NetEye Cluster installation from version 4.26 to 4.27.

Warning

Remember that you must upgrade sequentially without skipping versions, therefore an upgrade to 4.27 is possible only from 4.26; for example, if you have version 4.21, you must first upgrade to the 4.22, then 4.23, and so on.

Before starting an upgrade, you should very carefully read the latest release notes on NetEye’s blog and check the feature changes and deprecations specific to the version being upgraded. You should check also the whole section Breaking Changes below.

The remainder of this section is organised as follows. Section Breaking Changes introduces substantial changes that users must be aware of before starting the upgrade procedure and may require to carry out some tasks before starting the upgrade; section Prerequisites provide information to be known before starting the upgrade procedure; section Conventions Used defines some notation used in this procedure; section NetEye Single Node Upgrade Procedure presents the actual procedure, including directions for special nodes; section Cluster Reactivation instructs on how to bring the NetEye Cluster back to complete functionality, and finally section Additional Tasks shows which tasks must be executed after the upgrade procedure has been successfully executed.

Breaking Changes

RedHat Insights Registration

Starting with NetEye 4.27 release, to identify a NetEye installation a unique NUUID is used instead of contract_number. To identify the installation, re-execute neteye node tags set command and provide the new NUUID for the Insights.

Important! The upgrade can only be completed with the NUUID set. Please refer to the consultants, or support portal to obtain the NUUID and customer_id associated to your NetEye installation.

See also

For more information see the section on the neteye node tags command.

Telegraf consumer configurations

Starting with NetEye 4.27, the configurations of the telegraf consumers are now managed during the tenant creation and they are re-generated and overwritten during the neteye_secure_install. If you would like to personalize the configuration of the consumers, you can add the desired configurations in the .d folders as described in Telegraf Configuration.

Prerequisites

Upgrading a NetEye Cluster will take a nontrivial amount of time. During the upgrade, individual nodes will be put into standby mode and so overall performance will be degraded until the upgrade procedure is completed and all nodes are removed from standby mode.

An estimate for the time needed for a full upgrade (update + upgrade) when the cluster is healthy, there is no additional NetEye modules installed, and the procedure is successful is approximately 30 minutes, plus 15 minutes per node.

So for instance on a 3-node cluster it may take approximately 1 hour and 15 minutes (30 + 15*3).

Warning

This estimate does not include the time required to download the packages and for the manual intervention: migration of configurations due to breaking changes, failure of tasks during the execution of the neteye update and neteye upgrade commands.

Conventions Used

A NetEye cluster can be composed by different types of nodes, including Elastic-only and Voting-only nodes, which require a different upgrade procedure. Therefore, the following notation has been devised, to identify nodes in the cluster.

  • (ALL) is the set of all cluster nodes

  • (N) indicates the NetEye Active node of the Cluster

  • (E) is an Elastic-only node

  • (V) is a Voting-only node

  • (OTHER) is the set of all nodes excluding (N), (E), and (V)

For example if we take the sample cluster defined in The NetEye Active Node, (ALL) is my-neteye-01, my-neteye-02, my-neteye-03, my-neteye-04, and my-neteye-05.

  • (N) is my-neteye-01

  • (OTHER) is composed by my-neteye-02 and my-neteye-03

  • (E) is my-neteye-04

  • (V) is my-neteye-05

Note

Please see The NetEye Active Node for a discussion about the NetEye Active node.

Running the Upgrade

The Cluster Upgrade is carried out by running the command:

cluster# (nohup neteye upgrade &) && tail --retry -f nohup.out

All the tasks carried out by the command are listed in section neteye upgrade; a dedicated section provides directions in case the command fails.

Warning

The neteye upgrade command can be run on a standard NetEye node, but in must be never issued on an Elastic-only (E) or a Voting-only (V) Node, because it would turn these nodes into NetEye Nodes.

Special Nodes

In the context of the Upgrade procedure, special nodes are Elastic-only (E) and Voting-only (V) Nodes. They do not need to be upgraded manually, because the neteye upgrade command will automatically take care of upgrading them.

Additional Tasks

In this upgrade, no additional manual step is required.

Cluster Reactivation

You can now restore the cluster to high availability operation.

  • Bring all cluster nodes back out of standby with this command on the last node (N):

    # pcs node unstandby --all --wait=300
    # echo $?
    
    0
    

    If the exit code is different from 0, some nodes have not been not reactivated, so please be sure that all nodes are active before proceeding.

  • Run the checks in the section Checking that the Cluster Status is Normal. If any of the above checks fail, please call our service and support team before proceeding.

  • Re-enable fencing on the last node (N), if it was enable prior to the upgrade:

    # pcs property set stonith-enabled=true