User Guide Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO NetEye.Cloud Solution Monitoring Asset Management SOC System Administrator SOC Attacker Centric Cyber Threat Intelligence - SATAYO NetEye Update & Upgrade Backup and Restore How To NetEye Extension Packs Troubleshooting Security Policy Glossary
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NetEye.Cloud as a SaaS solution NetEye.Cloud Subscription Base Concepts Authentication Options Authentication via IdP Group Claims for Authorization Management Authentication via Microsoft Entra ID Authorization
NetEye.Cloud Solution Monitoring Asset Management SOC System Administrator SOC Attacker Centric Cyber Threat Intelligence - SATAYO Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Backup and Restore Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Advanced Configuration Roles Single Page Application in NetEye Module Permissions and Single Sign On Within NetEye Importing User Federation Groups inside another Group Importing OIDC IdP Groups inside another Group Resources Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status Integration with Elasticsearch VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Grafana The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis Audit Log Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Nodes RDP Client Building Tools Editor: Interface Overview Editor: Script Building Editor: Managing Scripts Designer: Interface Overview Designer: Interface Options Designer: Component Tree Selector: Interface Overview Test Case Management Dashboard Use Cases Overview Architecture Authorization Kibana Elasticsearch Cluster Elasticsearch Configuration Replicas on a Single Node Elasticsearch Performance tuning Overview Enabling El Proxy Sending custom logs to El Proxy Configuration files Commands Elasticsearch Templates and Retentions El Proxy DLQ Blockchain Verification Handling Blockchain Corruptions El Proxy Metrics El Proxy Security El Proxy REST Endpoints Agents Logstash Rsyslog Elastic APM Elastic RUM Elastic XDR Overview Authorization in the Command Orchestrator Module Configuring CLI Commands Executing Commands Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page Overview Customers Availability Event Adjustment Outages Resource Advanced Topics Introduction The Intelligence We Produce Mitre Attack Coverage Getting Started Settings SATAYO Items Intelligence Requirements Managed Service Request Form FAQ Changelog SATAYO Community NetEye.Cloud as a SaaS solution NetEye.Cloud Subscription Base Concepts Authentication Options Authentication via IdP Group Claims for Authorization Management Authentication via Microsoft Entra ID Authorization Monitoring with NetEye.Cloud Monitoring Environment Business Service Monitoring VMD Asset Management in Neteye.Cloud Automatic Inventory Collection Software & License Management Contract & Supplier Management Change & Lifecycle Management SOC System Administrator (AdS) Access to NetEye and Elastic Elastic Dashboards Elastic Discover Elastic Alerts Elastic Rules Introduction to SOC Attacker Centric Service Description NetEye SIEM About SATAYO Threat Intelligence and Security Operations How SATAYO works MITRE ATT&CK Coverage SATAYO Findings SaaS & Managed Mode Before you start Update Procedure Single Node Upgrade from 4.48 to 4.49 Cluster Upgrade from 4.48 to 4.49 Satellite Upgrade from 4.48 to 4.49 DPO machine Upgrade from 4.48 to 4.49 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Backup and Restore Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration NetEye Cluster on Microsoft Azure NetEye Cluster on AWS Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.48 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary

Authentication Options

Depending on your organization’s setup, authentication to NetEye.Cloud works in one of two ways:

Scenario

Who verifies your identity?

Who manages your access?

With a customer Identity Provider

Your organization’s IdP

Your organization (if Group Claims are enabled) or NetEye.Cloud Team (if not)

Without an Identity Provider (local account)

NetEye.Cloud platform

NetEye.Cloud Team

With a customer Identity Provider — Your organization operates its own IdP (for example, Microsoft Entra ID or any other provider that supports the OpenID Connect protocol). Authentication is delegated entirely to your IdP as described in Authentication via IdP. NetEye.Cloud never sees or stores your password.

Note

Microsoft Entra ID is the most common Identity Provider used with NetEye.Cloud, but it is not the only supported option. Any IdP compatible with the OIDC protocol can be integrated.

Without a customer Identity Provider (local account) — If your organization does not operate a supported Identity Provider, authentication is handled through a local NetEye.Cloud account.

In this scenario:

  • The NetEye.Cloud Team creates and manages your account credentials directly within the platform.

  • You log in on the NetEye.Cloud Login Page using the credentials provided to you by the NetEye.Cloud Team.

  • Both authentication and authorization are managed entirely by the NetEye.Cloud Team.

Tip

If your organization plans to adopt an Identity Provider in the future, the NetEye.Cloud Team can assist with the migration from local accounts to IdP-based authentication at any time.

Requesting Access Changes

In certain configurations like the above, user access to NetEye.Cloud is managed by the NetEye.Cloud Team rather than by your organization directly. This applies when:

  • You use a local NetEye.Cloud account (no Identity Provider).

  • You authenticate via an IdP but Group Claims are not enabled, so authorization is delegated to the NetEye.Cloud Team.

In both cases, any of the following changes must be requested through the NetEye.Cloud service request process:

  • Enabling or disabling a user account

  • Changing a user’s access level or role

  • Adding or removing access to specific NetEye.Cloud services

Open a NetEye.Cloud service request

Note

If your organization authenticates via an IdP with Group Claims enabled, you can manage all of the above autonomously by changing group memberships in your own Identity Provider. No service request is needed.

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