User Guide Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO NetEye Update & Upgrade How To NetEye Extension Packs Troubleshooting Security Policy Glossary
module icon System Installation
Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy
Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Single Node Cluster Node Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Advanced Configuration Authorization Resources Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring 3b Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Performance Graph The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis 3b Audit Log 3b Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Nodes Test Cases Dashboard Use Cases Overview Architecture Authorization Elasticsearch Overview Enabling El Proxy Sending custom logs to El Proxy Configuration files Commands Elasticsearch Templates and Retentions El Proxy DLQ Blockchain Verification Handling Blockchain Corruptions El Proxy Metrics El Proxy Security El Proxy REST Endpoints Agents Logstash Elastic APM Elastic RUM Log Manager - Deprecated Overview Authorization in the Command Orchestrator Module Configuring CLI Commands Executing Commands Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page Overview Customers Availability Event Adjustment Outages Resource Advanced Topics Introduction Getting Started SATAYO Items Settings Managed Service Mitre Attack Coverage Changelog Before you start Update Procedure Single Node Upgrade from 4.41 to 4.42 Cluster Upgrade from 4.41 to 4.42 Satellite Upgrade from 4.41 to 4.42 DPO machine Upgrade from 4.41 to 4.42 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.31 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary 3b

Single Nodes and Satellites

This section describes how to set up your NetEye virtual machine from scratch, and presents the NetEye 4 monitoring environment.

System Setup

Once NetEye is installed, you will need to access the VM via a terminal or ssh. The first time you log in, you will be required to change your password to a non-trivial one. To maintain a secure system, you should do this as soon as possible. The next steps are to configure your network, update NetEye, and complete the installation.

This procedure is split into two parts: The first part applies to both Single Nodes and Satellite Nodes, while the second to Single Nodes installations only. To complete the setup of Satellite Nodes, refer to Configuration of a Satellite.

Note

Curly braces ({ }) mark values that must be inserted according to the local infrastructure. For example, {hostname.domain} should be replaced with the actual hostname given to the node and domain with the local domain.

Part 1: Single Nodes and Satellite Nodes

Step 1: Define the host name for the NetEye instance

From NetEye 4.25 onwards, upon running neteye install a hostname will be validated for meeting a set of requirements that you can find below.

Note

A hostname allows to identify and contact the host on a network level. It should not be mixed with the Satellite name, which replicates the name of the config file, created on the Master upon new Satellite creation, and follows its own naming convention. Unlike the hostname, a Satellite name is a unique host identifier within a Tenant, and is used in NetEye to identify a particular Satellite.

Existing NetEye installations with hostname that do not meet requirements below will only get a warning during neteye install, but do not require a change of the hostname:

  • Only letters allowed in the first position

  • Hostname must consist only of letters [A-Za-z] numbers [0-9] hyphens - and dot

  • Hostname must end with a letter [A-Za-z] or a number [0-9]

  • Hostname must not contain two consecutive dots

  • Hostname must not contain two hyphens in third and fourth position:

    • valid hostname: neteye-test-01, neteye-production, neteye-node1, master, master.lan,

    • invalid hostname: ne–teye, -neteye-, neteye_01, 3neteye, @neteye, neteye-.com, master..lan

# hostnamectl set-hostname {hostname.domain}
# vim /etc/hosts
127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
::1         localhost localhost.localdomain localhost6 localhost6.localdomain6
{ip}        {hostname.domain} {hostname}

Step 2: Define the DNS configuration

# vim /etc/resolv.conf
; generated by /usr/sbin/dhclient-script
search {domain}
nameserver {ip1}
nameserver {ip2}

Step 3: Configure the network

# vim /etc/sysconfig/network-scripts/ifcfg-{interface}
# Generated by parse-kickstart
IPV6INIT="yes"
DHCP_HOSTNAME="{hostname}"
IPV6_AUTOCONF="yes"
BOOTPROTO="static" # To configure according to the client
DEVICE="{interface}"
ONBOOT="yes"
IPADDR={ip}  # Configure these three only if static
NETMASK={mask}
GATEWAY={gw}

Step 4: Generate dnf mirror configuration

Starting from NetEye 4.30, every repository requires an internal mirrorlist. You have to create them by running:

# neteye rpmmirror apply

Step 5: Set the node properties for the Red Hat registration

Warning

During this step you’ll need to insert the Red Hat Customer ID, the Contract number, the node type and the node deployment (dev, prod, etc…). If you don’t have this information or you are not sure on what to insert, please contact the NetEye support. To know more about this command please refer to neteye node tags set.

# neteye node tags set

Step 6: Define an SSH key for secure communications with Satellites

# ssh-keygen -t rsa

Step 7: Set the local time zone

Find the time zone that best matches your location:

# timedatectl list-timezones

Set it system-wide using the following command:

# timedatectl set-timezone {Region}/{City}

Then update PHP to use that same location:

  • Create a file named /neteye/local/php/conf/php.d/30-timezone.ini

  • Insert the following text in that file: date.timezone = {Region}/{City}

  • Restart the php-fpm service: # systemctl restart php-fpm.service

Note

If your are setting up a NetEye Satellite, skip the next section and make sure to carry out the steps in section Satellite Nodes Only.

Part 2: Single Nodes Only

To complete the setup of Satellite Nodes, jump to section Configuration of a Satellite.

Step 8: Complete NetEye setup

Run the install script:

# neteye install

If you would like to verify that NetEye is correctly installed, you can bring up all services and check their current status with the following commands.

# neteye start

# neteye status

Step 9: Update NetEye

To finalize the process, go to Update Procedure to update your installation.

Root User Password

When NetEye is first installed, the system generates a unique, random password to use when logging in to the web interface. The password is saved in a hidden file in the root directory of the machine: /root/.pwd_icingaweb2_root.

The first time you log in to the NetEye web interface, you will need to insert the following credentials:

  • User: root

  • Password: The password you will find inside the file

    /root/.pwd_icingaweb2_root.

We suggest that you change the root password to a strong one, with at least the following characteristics:

  • At least eight characters long (the more characters, the stronger the password)

  • A combination of letters, numbers and symbols (@, #, $, %, etc.).

  • Both uppercase and lowercase letters

To change your password, go to Configuration > Authentication to enter the Keycloak Admin Console. In the Users Window on the right, you can find the root user and edit the password accordingly.