User Guide Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO NetEye Update & Upgrade How To NetEye Extension Packs Troubleshooting Security Policy Glossary
module icon System Installation
Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy
Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Single Node Cluster Node Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Advanced Configuration Authorization Resources Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring 3b Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Performance Graph The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis 3b Audit Log 3b Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Nodes Test Cases Dashboard Use Cases Overview Architecture Authorization Elasticsearch Overview Enabling El Proxy Sending custom logs to El Proxy Configuration files Commands Elasticsearch Templates and Retentions El Proxy DLQ Blockchain Verification Handling Blockchain Corruptions El Proxy Metrics El Proxy Security El Proxy REST Endpoints Agents Logstash Elastic APM Elastic RUM Log Manager - Deprecated Overview Authorization in the Command Orchestrator Module Configuring CLI Commands Executing Commands Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page Overview Customers Availability Event Adjustment Outages Resource Advanced Topics Introduction Getting Started SATAYO Items Settings Managed Service Mitre Attack Coverage Changelog Before you start Update Procedure Single Node Upgrade from 4.41 to 4.42 Cluster Upgrade from 4.41 to 4.42 Satellite Upgrade from 4.41 to 4.42 DPO machine Upgrade from 4.41 to 4.42 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.31 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary 3b

Installing ISO Image

Install on Physical Server

To install NetEye on a physical server, either burn the ISO on a DVD-Rom or to a USB stick, then turn the server on and follow the instruction in the next sections to install a Single Node and Satellite, a Cluster Node: in case of a Satellite, follow the additional direction in Section Satellite Nodes Only.

Install on VMware

To create a virtual machine and install NetEye, start VMware Workstation, click File / New Virtual Machine, follow these steps, and click Next whenever necessary.

  1. Select Custom (advanced) and leave the defaults as they are

  2. Select ISO image and then the NetEye ISO you want to install. You might see the warning Could not detect which operating system is in this image. You will need to specify which operating system will be installed: simply ignore it.

  3. Select Linux as the Guest OS, and specify Red Hat Linux in the dropdown menu

  4. Name the VM as you prefer, and select the location to store it

  5. Specify the number of processors

  6. Specify the amount of memory

  7. Select the type of connection according to your needs

  8. Select VMware Paravirtual as SCSI controller

  9. Select SATA or SCSI as virtual disk type

  10. Select Create a new virtual disk

  11. Specify the disk capacity

  12. Rename the disk to a name you prefer

  13. Review the configuration you just created, deselect Automatically start the VM, and click Finish

You can now proceed to section Powering up the VM.

Install on KVM

To create a KVM virtual machine and install NetEye, start the Virtual Machine Manager, click File / New Virtual Machine, follow these steps, and click Forward whenever necessary.

  1. Select Local install media

  2. Choose the NetEye ISO to install, uncheck Automatically detect from the installation media/source under Choose the operating system you are installing, and then select RedHat 8 for the OS

    Hint

    You can also start typing in the text box to see the available OSs, or run osinfo-query os in your terminal to see all available variants).

  3. Specify the amount of memory and the number of processors

  4. Specify the disk capacity

  5. Give the VM the name you prefer, review the configuration and untick Customize configuration before install

  6. In the configuration panel that appears, go to Boot Options and check that Disk1 and CDRom are both selected

  7. In the next configuration panel that appears, go to VirIO Disk 1, expand the Advanced options, and change the disk bus to SATA

  8. Click on Apply to propagate your changes

  9. Click on Begin installation to start the NetEye installation

You can now proceed to section Powering up the VM.

Install on HyperV

To create an HyperV virtual machine and install NetEye on it, start Hyper-V Manager, select File / New Virtual Machine, follow these steps, and click Next whenever necessary.

  1. Specify the name of your new VM and where to store it

  2. Leave the defaults for Specify Generation

  3. Specify the amount of memory

  4. Select Default switch as the connection adapter

  5. Specify the disk capacity

  6. Specify the ISO that you want to install

  7. Review your settings, then click Finish

  8. Before firing your new VM up, look at the list of startup media in the BIOS settings. Be sure that the CD is in the list

  9. Click Action / Start to start the virtual machine

You should now proceed to section Powering up the VM.

Powering up the VM

At this point, your VM has been successfully created, and you can power it up. After a few seconds, the NetEye logo will appear, and a countdown to automatically initiate the installation will start.

After ten seconds, if no key is pressed, the installation process starts. The installation process will take several minutes to complete, after which the VM will reboot from the internal hard disk.

At the end of the boot process, you will be prompted to enter your credentials (root/admin). If the login is successful, you can now start to configure your NetEye VM.