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Configure a new Business Process Create your first Business Process Node Importing Processes Operators
Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Single Node Cluster Node Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Advanced Configuration Authorization Resources Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring 3b Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Performance Graph The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis 3b Audit Log 3b Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Nodes Test Cases Dashboard Use Cases Overview Architecture Authorization Elasticsearch Overview Enabling El Proxy Sending custom logs to El Proxy Configuration files Commands Elasticsearch Templates and Retentions El Proxy DLQ Blockchain Verification Handling Blockchain Corruptions El Proxy Metrics El Proxy Security El Proxy REST Endpoints Agents Logstash Elastic APM Elastic RUM Log Manager - Deprecated Overview Authorization in the Command Orchestrator Module Configuring CLI Commands Executing Commands Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page Overview Customers Availability Event Adjustment Outages Resource Advanced Topics Introduction Getting Started SATAYO Items Settings Managed Service Mitre Attack Coverage Changelog Before you start Update Procedure Single Node Upgrade from 4.41 to 4.42 Cluster Upgrade from 4.41 to 4.42 Satellite Upgrade from 4.41 to 4.42 DPO machine Upgrade from 4.41 to 4.42 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.31 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary 3b

To view or configure Business Processes in NetEye 4, click on “Business Service Monitoring” in the left navigation bar. If you haven’t yet configured any Business Processes yet, you will see a new Dashboard like the one in Fig. 124 with two options: “Create” and “Upload”.

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Fig. 124 The empty Business Service Monitoring Overview dashboard.

Configure a new Business Process

To create a new Business Process configuration, click on the “Create” button. You should see a new dashboard panel (Fig. 125) that appears to the right of the Business Service Monitoring Overview dashboard.

You will need to fill in the following fields to create the new Business Process:

  • ID: The Business Process definition will be stored with this name. This is going to be used when referencing this process in URLs and in Check Commands.

  • Display Name: You might optionally want to provide an additional title. In that case the title is shown in the GUI, while the name is still used as a reference. The title will default to the name.

  • Description: Provide a short description explaining within 100-150 character what this configuration provides. This will be shown on the Dashboard.

  • Backend: Icinga Web 2 currently uses only one Monitoring Backend, but in theory you could configure multiple ones. They won’t be usable in a meaningful way at the time of this writing. Still, you might want to use a different backend as a data provider for your Business Process.

    Hint

    Usually this should not be changed.

  • State Type: You can decide whether SOFT or HARD states should be used as a basis for calculating the state of a Business Process definition.

  • Add to menu: Business Process configurations can be linked to the Icinga Web 2 left navigation bar. Only the first five configurations a user is allowed to see will be shown there.

You can also apply additional restrictions and specify Allowed Users, Allowed Groups and Allowed Roles.

../../_images/create-business-process.png

Fig. 125 The new Business Process creation panel.

Store Business Process configuration

Once you are done, click Add to store your new (still empty) Business Process configuration. The panel will show an empty “Add” tile as in Fig. 126, ready for you to add new Business Processes.

../../_images/new-bp-added.png

Fig. 126 The new Business Process creation panel.

From here you can now add as many deeply nested Business Processes as you want.

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