User Guide Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO NetEye.Cloud Solution Monitoring Business Service Monitoring Asset Management SOC System Administrator SOC Attacker Centric Cyber Threat Intelligence - SATAYO NetEye Update & Upgrade Backup and Restore How To NetEye Extension Packs Troubleshooting Security Policy Glossary
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Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics NEP Updates & Upgrades
NetEye Update & Upgrade Backup and Restore How To NetEye Extension Packs Troubleshooting Security Policy Glossary Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices Kubernetes Networking NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster Kubernetes NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Backup and Restore Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Keycloak Hostname Configuration Advanced Configuration Roles Single Page Application in NetEye Module Permissions and Single Sign On Within NetEye Importing User Federation Groups inside another Group Importing OIDC IdP Groups inside another Group Resource Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status Integration with Elasticsearch VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Grafana The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis Audit Log Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Install Alyvix Core Install Alyvix Service Nodes RDP Client Building Tools Editor: Interface Overview Editor: Script Building Editor: Managing Scripts Designer: Interface Overview Designer: Interface Options Designer: Component Tree Selector: Interface Overview Test Case Management Dashboard Use Cases Overview Architecture 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FAQ Changelog SATAYO Community NetEye.Cloud as a SaaS solution NetEye.Cloud Subscription Base Concepts Authentication Options Authentication via IdP Group Claims for Authorization Management Authentication via Microsoft Entra ID Authorization Navigating the UI Monitoring with NetEye.Cloud Monitored Objects Finding and Filtering Hosts Exporting Monitoring Data Viewing Host and Service Details Organizing with Groups Tactical Overview Problems View Dashboard Typical Daily Interactions Scheduled Downtime Notifications and Alerts VMD Business Service Monitoring Business Process Logic Business Process View Asset Management in NetEye.Cloud Automatic Inventory Collection Software & License Management Contract & Supplier Management Change & Lifecycle Management SOC System Administrator (AdS) Access to NetEye and Elastic Elastic Dashboards Elastic Discover Elastic Alerts Elastic Rules Introduction to SOC Attacker Centric Service Description NetEye SIEM About SATAYO Threat Intelligence and Security Operations How SATAYO works MITRE ATT&CK Coverage Dashboard SATAYO Findings SATAYO REST API SaaS & Managed Mode Before you start Update Procedure Single Node Upgrade from 4.49 to 4.50 Cluster Upgrade from 4.49 to 4.50 Satellite Upgrade from 4.49 to 4.50 DPO machine Upgrade from 4.49 to 4.50 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Backup and Restore Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration NetEye Cluster on Microsoft Azure NetEye Cluster on AWS Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics NEP Updates & Upgrades Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Cyber Resilience Act Compliance Glossary

NEP Updates & Upgrades

Breaking Change: Tenant Custom Variable Migration

Starting with the current NetEye and NEP upgrade path, the legacy NEP tenant custom variable nx_neteye_tenant is deprecated and replaced with a new variable. The supported tenant information is now stored in the host custom variable neteye_tenant.

Before upgrading NEP components, verify every host where nx_neteye_tenant is defined and ensure that neteye_tenant exists and contains the correct tenant value.

Note that this variable applies to host objects only and has no meaning on service objects.

This is a breaking change: features that depend on tenant information may not work correctly after the upgrade if required host objects still rely solely on nx_neteye_tenant, or if neteye_tenant is missing or configured with an incorrect value.

After verifying that the new variable is working as expected in the upgraded environment, you can remove the legacy nx_neteye_tenant variable from your host objects. This cleanup is strongly recommended, though the upgrade will complete successfully even if the variable remains.

Warning

The deprecated variable cleanup operation is irreversible. While it is not strictly mandatory, it is strongly recommended once you have verified that everything operates correctly after the upgrade.

To remove the variable nx_neteye_tenant and wipe its contents follow the next steps:

  1. Log into NetEye.

  2. In the main menu, select Director.

  3. Scroll down the list of tiles and, under the section “Do more with custom data”, click on Define Data Fields.

    ../../_images/define_data_field.png

  4. Search for nx_neteye_tenant and click on it (refer to the Field Name column).

    ../../_images/data_field_nx_neteye_tenant.png

  5. Click on the Delete button.

    ../../_images/modify_nx_neteye_tenant.png

  6. In the confirmation dialog, set Wipe related vars to Yes, then click Delete again to confirm.

  7. If there are additional instances of the nx_neteye_tenant field, repeat steps 4–6 until all instances have been removed.

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