User Guide Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO NetEye Update & Upgrade How To NetEye Extension Packs Troubleshooting Security Policy Glossary
module icon Asset Management
Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page
ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Single Node Cluster Node Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Advanced Configuration Authorization Resources Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring 3b Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Performance Graph The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis 3b Audit Log 3b Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Nodes Test Cases Dashboard Use Cases Overview Architecture Authorization Elasticsearch Overview Enabling El Proxy Sending custom logs to El Proxy Configuration files Commands Elasticsearch Templates and Retentions El Proxy DLQ Blockchain Verification Handling Blockchain Corruptions El Proxy Metrics El Proxy Security El Proxy REST Endpoints Agents Logstash Elastic APM Elastic RUM Log Manager - Deprecated Overview Authorization in the Command Orchestrator Module Configuring CLI Commands Executing Commands Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page Overview Customers Availability Event Adjustment Outages Resource Advanced Topics Introduction Getting Started SATAYO Items Settings Managed Service Mitre Attack Coverage Changelog Before you start Update Procedure Single Node Upgrade from 4.42 to 4.43 Cluster Upgrade from 4.42 to 4.43 Satellite Upgrade from 4.42 to 4.43 DPO machine Upgrade from 4.42 to 4.43 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.31 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary 3b

Permissions

Access to GLPI from the NetEye GUI is granted by permissions of a particular user role. In order to create a role with mentioned permissions, go to the Assetmanagement module in Configuration > Access control > Roles, where you can set suitable permissions and restrictions. It is recommended to inherit role properties from the default role neteye_tenant_master. This existing role should never be modified since it has all the GLPI Entity configurations.

The profile and entities in GLPI of users must be mapped correctly in the NetEye (Configuration > Access Control > Roles) to persist across login/logout otherwise the GLPI profile and entity will be lost as soon as the user logged out from NetEye.

Each NetEye role corresponds to a unique combination of GLPI recursive profile/entity. For example, if a user belongs to more than one entity, or has different profile inside GLPI, he should belong to multiple NetEye roles.

Note that, if the GLPI user role will inherit the neteye_tenant_master role properties, the already configured GLPI Entity Root entity > master will be used without additional configuration steps.

All entities and profiles must be created before users login for having a success permission synchronization. The only exceptions to this are the Root entity and the default GLPI profiles. If the profile/entities does not exist for the users in GLPI, then the mapping between NetEye and GLPI will not be successful.

Note that if you need to investigate on what happens during the permissions synchronization (e.g. for debugging purposes), you can have a look at the following logfile, in which are logged all the actions performed during the permissions synchronization:

/neteye/shared/glpi/data/_log/php-error.log

All the log messages printed during the SSO will be prefixed with GLPI-Plugin-Icingaweb2SSO.

Special Cases

There exist two special cases, with pre-defined triple recursive-profile-entity:

  • NetEye users with Administrative Access

  • NetEye users with Full Module Access for the Assetmanagement

Both cases correspond to users with Super-Admin recursive profile in the Root entity.

Note that for any reason you must not rename the GLPI Super-Admin profile and the Root entity.

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