User Guide Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO NetEye Update & Upgrade How To NetEye Extension Packs Troubleshooting Security Policy Glossary
module icon System Installation
Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy
Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Single Node Cluster Node Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Advanced Configuration Authorization Resources Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring 3b Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Performance Graph The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis 3b Audit Log 3b Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Nodes Test Cases Dashboard Use Cases Overview Architecture Authorization Elasticsearch Overview Enabling El Proxy Sending custom logs to El Proxy Configuration files Commands Elasticsearch Templates and Retentions El Proxy DLQ Blockchain Verification Handling Blockchain Corruptions El Proxy Metrics El Proxy Security El Proxy REST Endpoints Agents Logstash Elastic APM Elastic RUM Log Manager - Deprecated Overview Authorization in the Command Orchestrator Module Configuring CLI Commands Executing Commands Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page Overview Customers Availability Event Adjustment Outages Resource Advanced Topics Introduction Getting Started SATAYO Items Settings Managed Service Mitre Attack Coverage Changelog Before you start Update Procedure Single Node Upgrade from 4.41 to 4.42 Cluster Upgrade from 4.41 to 4.42 Satellite Upgrade from 4.41 to 4.42 DPO machine Upgrade from 4.41 to 4.42 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.31 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary 3b

Nodes behind a Proxy

Some software installed on the NetEye Nodes needs to have access to resources from the Internet. In certain environments though the NetEye Nodes do not have direct Internet access and they need instead to pass through a proxy which forwards the requests to the wider web. In these cases you need configure some parts of neteye so that the software can access the proxy.

Assume your NetEye Nodes need to pass through a proxy which has the settings below:

  1. The proxy hostname is proxy.example.com

  2. The proxy listens on port 12345

  3. The proxy uses basic authentication and valid credentials are:

    1. username: myuser

    2. password: mypassword

Configuring the environment

To add the proxy configuration for software like curl, wget, python, etc. the environment variables need to be set accordingly. The variables should set in the environment by creating the file /etc/profile.d/neteye-proxy.sh and adding the following lines:

#!/usr/bin/env bash

export http_proxy=http://<proxy_username>:<proxy_password>@<proxy_ip>:<proxy_port>
export https_proxy=https://<proxy_username>:<proxy_password>@<proxy_ip>:<proxy_port>
export no_proxy=localhost,127.0.0.1,127.0.0.2,::1,neteyelocal # (in a cluster:,<cluster_node_ips>)

If the node is part of a cluster you also need to add the IPs of each node in the cluster, so that the internal cluster traffic is not sent across the proxy. Be aware that no_proxy does not support network masks, so the IPs need to be added individually.

To refresh the current session run source /etc/profile.d/neteye-proxy.sh afterwards.

With the configuration mentioned above, when the node is not part of a cluster, the file could look like this:

#!/usr/bin/env bash

export http_proxy=http://myuser:mypassword@proxy.example.com:12345
export https_proxy=https://myuser:mypassword@proxy.example.com:12345
export no_proxy=localhost,127.0.0.1,127.0.0.2,::1,neteyelocal

Configuring Subscription Manager to use the proxy

This is an example of how to set the proxy directives in the Subscription Manager configuration. These commands modify the /etc/rhsm/rhsm.conf file.

# subscription-manager config --server.proxy_hostname "proxy.example.com"
# subscription-manager config --server.proxy_scheme "http"
# subscription-manager config --server.proxy_port "12345"

The following commands are needed only if the proxy is protected by authentication.

# subscription-manager config --server.proxy_user "myuser"
# subscription-manager config --server.proxy_password "mypassword"

Configuring DNF

Configure DNF to pass through the proxy. To do this add your proxy settings to the [main] section of the file /etc/dnf/dnf.conf. The resulting file should be similar to the one below (refer to the DNF manual for more rinformation on the dnf.conf options):

[main]
gpgcheck=1
installonly_limit=3
clean_requirements_on_remove=True
best=True
skip_if_unavailable=False
proxy="http://proxy.example.com:12345"
proxy_username="myuser"
proxy_password="mypassword"

Configuring Kibana

If you have installed the Elastic Stack module, your proxy configuration must be provided to the Kibana service for it to reach the epr.elastic.co repository in order to handle Elastic Agents’ integrations. To accomplish this, you can append the following line to the Kibana service’s configuration file at /neteye/shared/kibana/conf/kibana.yml:

xpack.fleet.registryProxyUrl: "<protocol>://<proxy_username>:<proxy_password>@<proxy_ip>:<proxy_port>"

Note

If you are in a cluster environment, please apply this change on the node in which the kibana service is running.

After making this change, if your Kibana instance was already configured you must restart the service in order to apply the new settings as shown below; otherwise this operation will be taken care of by the neteye install command.

On a Single Node environment:

# systemctl restart kibana-logmanager

On a Cluster environment:

# pcs resource restart kibana

Configuring Elasticsearch plugins

If you need to install additional Elasticsearch plugins via the elasticsearch-plugin utility, or also if you already installed them, you must configure the proxy settings in the Elasticsearch configuration. To do so, you need to add the following lines to the file /etc/profile.d/neteye-proxy.sh:

export CLI_JAVA_OPTS="-Djava.net.useSystemProxies=true"

Alternatively, you can configure specific proxy settings for Elasticsearch by adding the following lines to the /etc/profile.d/neteye-proxy.sh file:

export CLI_JAVA_OPTS="-Dhttp.proxyHost=<proxy_ip> -Dhttp.proxyPort=<proxy_port> -Dhttps.proxyHost=<proxy_ip> -Dhttps.proxyPort=<proxy_port>"

You can find more information about available options in the Elasticsearch documentation.

Warning

Due to a limitation in the Elasticsearch plugin manager, it is not possible to configure an authenticated proxy for the plugin installation process. If you are behind a proxy that requires authentication, you are required to either configure your http proxy to allow the Elasticsearch nodes to reach the Internet without authentication, or manually download the plugin and install it. Note that, if you choose the latter option, you will need to manually uninstall it during the neteye update or neteye upgrade process and reinstall it afterwards.