User Guide Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Director NetEye Self Monitoring Tornado Business Service Monitoring IT Operation Analytics - Telemetry Geo Maps NagVis Audit Log Shutdown Manager Reporting ntopng Visual Monitoring with Alyvix Elastic Stack IT Operations (Command Orchestrator) Asset Management Service Level Management Cyber Threat Intelligence - SATAYO NetEye Update & Upgrade How To NetEye Extension Packs Troubleshooting Security Policy Glossary
module icon Functional Overview
Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting
Functional Overview Requirements Architecture System Installation NetEye Additional Components Installation Setup The neteye Command Introduction to NetEye Monitoring Business Service Monitoring IT Operation Analytics Visualization Network Visibility Log Management & Security Orchestrated Datacenter Shutdown Application Performance Monitoring User Experience Service Management Service Level Management & Reporting Requirements for a Node Cluster Requirements and Best Practices NetEye Satellite Requirements TCP and UDP Ports Requirements Additional Software Installation Introduction Single Node Cluster NetEye Master Master-Satellite Architecture Underlying Operating System Acquiring NetEye ISO Image Installing ISO Image Single Nodes and Satellites Cluster Nodes Configuration of Tenants Satellite Nodes Only Nodes behind a Proxy Additional NetEye Components Single Node Cluster Node Satellites Nodes only Verify if a module is running correctly Accessing the New Module Cluster Satellite Security Identity and Access Management External Identity Providers Configure federated LDAP/AD Emergency Reset of Keycloak Configuration Advanced Configuration Authorization Resources Tuning Advanced Topics Basic Concepts & Usage Advanced Topics Monitoring Environment Templates Monitored Objects Import Monitored Objects Data Fields Deployment Icinga 2 Agents Configuration Baskets Dashboard Monitoring Status VMD Permissions Notifications Jobs API Configuring Icinga Monitoring Retention Policy NetEye Self Monitoring 3b Concepts Collecting Events Add a Filter Node WHERE Conditions Iterating over Event fields Retrieving Payload of an Event Extract Variables Create a Rule Tornado Actions Test your Configuration Export and Import Configuration Example Under the hood Development Retry Strategy Configuration Thread Pool Configuration API Reference Configure a new Business Process Create your first Business Process Node Importing Processes Operators The ITOA Module Configuring User Permissions Telegraf Metrics in NetEye Telegraf Configuration Telegraf on Monitored Hosts Visualizing Dashboards Customizing Performance Graph The NetEye Geo Map Visualizer Map Viewer Configuring Geo Maps NagVis 3b Audit Log 3b Overview Shutdown Manager user Shutdown Manager GUI Shutdown Commands Advanced Topics Overview User Role Management Cube Use Cases ntopng and NetEye Integration Permissions Retention Advanced Topics Overview User Roles Nodes Test Cases Dashboard Use Cases Overview Architecture Authorization Elasticsearch Overview Enabling El Proxy Sending custom logs to El Proxy Configuration files Commands Elasticsearch Templates and Retentions El Proxy DLQ Blockchain Verification Handling Blockchain Corruptions El Proxy Metrics El Proxy Security El Proxy REST Endpoints Agents Logstash Elastic APM Elastic RUM Log Manager - Deprecated Overview Authorization in the Command Orchestrator Module Configuring CLI Commands Executing Commands Overview Permissions Installation Single Tenancy Multitenancy Communication through a Satellite Asset collection methods Display asset information in monitoring host page Overview Customers Availability Event Adjustment Outages Resource Advanced Topics Introduction Getting Started SATAYO Items Settings Managed Service Mitre Attack Coverage Changelog Before you start Update Procedure Single Node Upgrade from 4.41 to 4.42 Cluster Upgrade from 4.41 to 4.42 Satellite Upgrade from 4.41 to 4.42 DPO machine Upgrade from 4.41 to 4.42 Create a mirror of the RPM repository Sprint Releases Feature Troubleshooting Tornado Networking Service Management - Incident Response IT Operation Analytics - Telemetry Identity Provider (IdP) Configuration Introduction to NEP Getting Started with NEPs Online Resources Obtaining NEP Insights Available Packages Advanced Topics Upgrade to NetEye 4.31 Setup Configure swappiness Restarting Stopped Services Enable stack traces in web UI How to access standard logs Director does not deploy when services assigned to a host have the same name How to enable/disable debug logging Activate Debug Logging for Tornado Modules/Services do not start Sync Rule fails when trying to recreate Icinga object How to disable InfluxDB query logging Managing an Elasticsearch Cluster with a Full Disk Some logs are not indexed in Elasticsearch Elasticsearch is not functioning properly Reporting: Error when opening a report Debugging Logstash file input filter Bugfix Policy Reporting Vulnerabilities Glossary 3b

Modules in Monitoring

Tornado

Analyze data received from your devices, process and generate actions to be executed

icon Tornado

Director

A single place to configure your monitoring environment

icon Director

Monitoring

Keep under control your company’s infrastructure on multiple levels.

Active Monitoring

With the Active monitoring you can check the availability of your network resources, notify users of outages, and generate performance data for reporting.

Due to scalability and extensibility, Active monitoring can be performed on large, complex environments across multiple locations.

With the help of NetEye’s Active Monitoring you can check availability of hosts and services, e.g. network services (HTTP, SMTP, SNMP, SSH, etc.), printers, switches or routers, temperature sensors and other local or network-accessible services.

NetEye builds around Icinga and Icinga Web 2. You can learn more about this in a dedicated Monitoring Environment section.

With the help of Neteye’s Icinga Director you can define whatever you want to be monitored, set alerts for when something goes wrong or even schedule a downtime. Check out all options in the Director and enjoy your monitoring experience.

Passive Monitoring

NetEye’s monitoring strategy incorporates both Passive and Active monitoring approaches. While Active monitoring allows to proactively monitor your infrastructure, a solution provided for performing Passive monitoring creates a complete view of your infrastructure state, performance and behavior without actively interacting with it.

In the process of passive monitoring, NetEye will analyze the data received from your devices, process it and then, if required, will generate and execute actions based on your needs and preference.

Passive monitoring proves to be useful when monitored devices and infrastructure are not supporting the installation of an agent for active monitoring, and it is possible to tune them to send particular events to the NetEye for the following processing.

Passive monitoring is more resource-efficient compared to active monitoring. It consumes minimal resources as it works with existing data flows. Additionally, it doesn’t introduce additional traffic or load. This makes it perfectly suitable for critical production environments where minimizing disruptions is crucial.

To assist in running passive monitoring processes, i.e. receiving data from various sources without implementing custom processors, Tornado software was integrated into NetEye.

Tornado, a Complex Event Processor, receives reports of events from data sources such as monitoring, email, and telegram, matches them against pre-configured rules, and executes the actions associated with those rules. These may include sending notifications, logging to files, and annotating events in a time series graphing system.

Self Monitoring

In order to provide high-quality monitoring experience, it is important to always make sure the NetEye is functioning the way it should. Thus, just as NetEye monitors the states of hosts and services, it is also important to monitor the health of NetEye itself.

For this purpose NetEye provides several options to perform self monitoring, and here NetEye relies on two mechanisms:

  1. a special neteye-local host to be monitored

  2. a number of health checks that are carried out on that host

There are multiple reasons for monitoring NetEye’s health, and so, depending on the scenario, you may run light or deep checks.

While a light check is a quick way to learn whether important parts of NetEye are up and running, deep checks are intended for tasks like verifying the integrity and consistency of resources.

Check out the dedicated NetEye Self Monitoring section to learn more about how to create a default host/service check or run health checks.