User Guide

Intended Use

NetEye is a system designed to perform a wide range of monitoring activities by means of the software natively developed by the NetEye team, or software integrated with the system. A set of modules available within NetEye allows to provide a full spectrum of monitoring service, depending on your business need.

Below you will find a list of NetEye’s core functionalities, grouped in categories, that will help you construct your monitoring solution with NetEye based on your needs.

  • Monitoring. Keep under control a Company’s infrastructure at different levels: Systems, Network, and Services; Business Processes and Impact Analysis; Multitenancy and decentralised monitoring, Network traffic discovery and auditing, and much more, including cloud and environmental monitoring.

    Dashboards can be defined and customised to show the real time status of your infrastructure; the functionalities also include a complete reporting solution (Concepts, SLM), that can be used to create different reports, tailored for each customer and contract, and build a notification system that will inform you in case some event takes place within the infrastructure.

  • SIEM. Security Information and Event Management helps in the management and analysis of Logs, by collecting them, processing them to detect anomalies and threats and visualise them. Machine Learning and a multinode architecture designed for scalability complete the functionalities. For more information visit SIEM - Log management documentation.

  • IToA. The IT Operations Analytics module complements monitoring functionalities by collecting telemetry data from network traffic and from systems and applications, complex event can be processed to find correlations or cause-effect relations.

    IToA adds IoT and IIoT abilities to NetEye’s monitoring features.

  • Service Management. Manage the IT assets and services of the infrastructure, even at Enterprise level, by building on SaaS services and ticketing systems.

  • APM. Elastic APM (Application Performance Monitoring) is a feature that allows you to collect data about the performance of applications and monitor them in real-time, with the goal of quickly pinpointing problems and applying fixes in your applications. For for information please visit Elastic official documentation. Moreover, the Alyvix integration allows you to visually monitor any Windows machine through NetEye’s User Interface, continuously measuring workflows like a human user would do. For more information, please consult Alyvix official documentation.