Troubleshooting

The troubleshooting section helps you analyse problems that may arise or that have taken place on your NetEye setup and find a solution.

Getting Started

• Restarting Stopped Services
  • Single Node Installations
  • Cluster Installations
• Enable stack traces in web UI

Monitoring-Detection

• How to access standard logs
• Director does not deploy when services assigned to a host have the same name
• How to enable/disable debug logging
• Icinga2 no longer starts (icinga2-master service)
• Modules/Services do not start
• Sync Rule fails when trying to recreate Icinga object

IT Operation Analytics - Telemetry

• How to disable InfluxDB query logging

SIEM - Log management

• Managing an Elasticsearch Cluster with a Full Disk
• Some logs are not indexed in Elasticsearch
• Elasticsearch is not functioning properly
• Reporting: Error when opening a report
• Debugging Logstash file input filter